Sending Trouble Tickets

To report a problem, do the following:

  1. Select Make a Ticket link in the Support Center menu.

On the page that appears, compose the problem report:

  1. Click the Attachment icon in the Attachments section. The pop-up window will appear:

  1. In the pop-up window click Browse and select the file;
  2. Click Upload. The filename shows in the Attachments section.
  3. Click Submit. Your ticket will be sent to the technical support.

Alternatively, you can launch the trouble ticket composer from virtually any place in your control panel by clicking the "?!" button:

If the information in the popup does not answer your question, you would be suggested to send a Trouble Ticket.