Parallels H-Sphere handles rejected credit card transactions by setting the maximum failed charge attempts and the retry interval. If a processing center rejects a CC charge request, Parallels H-Sphere will:
With the first successful credit card transaction, the charge failure counter is reset.
To configure this behavior:
- Maximum allowed failed charge attempts for credit cards: restrict the number of CC charge request failures.
- Retry interval after failed attempt to process CC (min): set the period (in minutes) to elapse before the system resends the charge request. Until then, the system will disable any transactions with this CC.
If charge failures reach the maximum number allowed, Parallels H-Sphere will mark such credit card as nonchargeable until you reset the charge failure counter: