Moneyback Period

If users quit hosting during the Moneyback Period, they are refunded all recurrent charges that are neither adjusted to refund percentage nor prorated to the days remaining to the billing period closure. If users quit hosting after the MoneybackPeriod, refunds are calculated as described above.

To set the moneyback period:

  1. Select Manage in the Plans menu.
  2. Click the name of the plan to start the wizard.
  3. Scroll down to the Settings section and check Enable in the Money Back Guarantee field. Enter the duration of the Money Back period in days.
  4. Scroll down to the bottom of the page and check Don't change resources prices.
  5. Complete the wizard.