Refund Percentage

The refund percentage defines how much of the recurrent charge will be returned to the user.

To set the refund percentage:

  1. Select Manage in the Plans menu.
  2. Click Resources for the plan.
  3. On the page that appears, click Price next to the resource that you are setting refund percentage for.
  4. In the Refund Percentage field, enter how much of the recurrent charge will be returned to the user

    Notes:
    - if no refund percentage is set for actual billing periods, refunds will be calculated based on refund percentage set for default billing period;
    - leaving the refund percentage field empty sets it to 100%;
    - if it is set to 0, no refunds will be issued.