Step 4. Manage your customer requests

InstantSSL certificates won't be issued to your customers right away after they purchase them, because Comodo CA needs some time to validate their requests. It doesn't give a "success" or "rejected" response immediately and returns an "unknown status" response. When Parallels H-Sphere gets this response, it:

Success: Once Parallels H-Sphere gets a confirmation about successful certificate issuance, it notifies the user, removes the task from Async. Manager, and sends the administrator an email with the list of all completed requests.

Rejected: If Parallels H-Sphere gets this response, it shows this certificate issuance as rejected and cancels the billing entry.

Async. Manager offers the following controls: