CC Processing Errors Report

This feature allows you to generate a report on failed credit card attempts to be connected or charged by credit card processing center. This report is available only for credit pay users.

To generate a report:

1. Go to the Reports menu in your admin control panel.
2. Select CC Processing Errors.
3. Enter Search Criteria:
   • State of the account, plan, username and account ID are mentioned above.
   • Email type for Mass Mail: select whence in your control panel email address for mass mailing will be taken from - contact or billing info.

   

4. Click Submit.

Note: Upon the search results, you can send a mass email to all users in the report. To do this, click the Mass Mail link at the bottom of the report page.