Finding User Accounts
To perform any operations with an individual account, you need to find it in the system. You can search users and accounts:
- by generic criteria
- by domain name
- by contact info
- in resellers
- among suspended
- among deleted
- by dedicated servers (version 2.5 and higher)
- by VPS hostname (version 2.5 and higher)
Also, you can generate reports to find users and accounts:
- by account balance
- by estimated balance exhaustion date
- by merchant gateway transactions
- by invoice/balance entries
- by credit card charges
- by transfer traffic
- by disk usage
- by CC failed processing attempts
- by logical and physical servers
- by resellers transfer traffic
- by reseller disk usage
On the reports pages, however, you can't perform most operations, so once you know the username or account ID, retrieve the account using the Search utility.
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