Finding User Accounts

To perform any operations with an individual account, you need to find it in the system. You can search users and accounts:

• by generic criteria
• by domain name
• by contact info
• in resellers
• among suspended
• among deleted
• by dedicated servers (version 2.5 and higher)
• by VPS hostname (version 2.5 and higher)

Also, you can generate reports to find users and accounts:

• by account balance
• by estimated balance exhaustion date
• by merchant gateway transactions
• by invoice/balance entries
• by credit card charges
• by transfer traffic
• by disk usage
• by CC failed processing attempts
• by logical and physical servers
• by resellers transfer traffic
• by reseller disk usage

On the reports pages, however, you can't perform most operations, so once you know the username or account ID, retrieve the account using the Search utility.

Please send us your feedback on this help page.