I just want to say Thanks! to you and all of your customer service. There has never been a time when we have had questions or issues arise that we haven't had an answer back within the hour. That means the world to us, not being totally computer literate here (as we can all very well see from yesterday), and when we don't have hours or days, like with some other companies to get an answer. We send everyone we come across that needs hosting to you all.

Ourinternet is the industry leader and the perfect partner for my business. Excellent support with excellent product line up. Thanks to all of you. Jonathan Blindell

I wanted to let you guys know that you have been very helpful and I love you guys as hosts. My last host was horrible. You charge more, but it's well worth it! I will be sending as many of my clients as possible to you guys, and I wanted to let you know.

I have been with a lot of hosts before. However, our internet is the best. Their superior technical support,superlative customer service and friendly attitude makes my day. There never has been a time when they have dragged on solving problems. Their technical knowledge is the best and they go all out to fix problems. Their support staff are accessible any time of the day or night. That is a big boon to me. Their hosting packages offer a lot more than the competitiors. Their uptime is great and they are a really caring provider. All the best to them They are the best.

You and your employees assistance has been fantastic and I appreciate their help very much. I have talked with George, a Chuck, Scott and then this morning, a John. Each of them are to be commended for their understanding and professional guidance and assistance and the manner in which each conducted themselves.

Yeah, I'm real happy.  I just got through moving one of my GoDaddy dedicated server customers over to a Linux shared on my reseller plan and he says his sites are coming up faster than when he was on a dedicated solution.  Any email issues that I ever experienced have all but vanished with this new solution.  Jason was also right in that the HSphere control panel, once you get used to it, is awesome for managing everything.  You know what a pain it is to try to put one client on a Windows box and another on Linux and then try to track all the login info, etc.  Man, with this control panel, it's all so seamless.  And you get real control...I had a client that needed a dedicated IP for his site because he needed me to install an SSL cert.  With any solution I had before, I needed to contact either a sales rep or place an order, wait for them to authorize it, and then their tech support would get around to doing the DNS change on the account.  Heck, GoDaddy would take a minimum of 24 hours to do this.  Not with HSphere.  You click a Dedicated IP link next to your current IP, it manages the billing and charges the client's card for the monthly fee, and a second later your account has a dedicated IP with DNS already managed.  I was blown away how quickly I could handle installing an SSL cert for a client.  It used to take me hours of my time.

You have a good service at a good price, a responsive Trouble Ticket system, and expanding features to keep us on board. Your efforts are much appreciated.

I have established a hosting account with you and my user name is Adilshah and my site is www.smartpakistan.com

I really have a very wonderful experience with ourinternet.us and especially With Mr. Edwin Act, who really support me in a very tremendous way.

Its just my first time to do all these stuff. But definitely, I am confident that within short time, we mutually enjoy some very good business relation.

Thank you so much to all your team for such a nice setup of "Technical Support".

Take care
Kamran Adil (Shah)

I would just like to say thanks for the many years of great service! I have had a reseller account with your guys for over 5 years now and have always gotten super fast technical support when submitting a trouble ticket. 24 hours a day, 7 days a week, my problems (which are usually caused by me) have been fixed within minutes usually. I am a customer for life, keep up the good work!

We've been impressed with Our Internet's services, performance, and attention to detail freom the get-go. The Our Internet staff and expertise are second to none. We look forward to a long term relationship, and mutual success. Thanks for everything!

The Live Chat support team was extremely polite as well as patient! They really took the time to stay with me until the problem was completely solved! I was very happy with my experience!

Having so many hosting companies around its really luck to find a company like ourinternet with such great support. Today the offers differ in cents and dont make much difference in what you choose, but finding such a great support like ourinternet has really makes difference for us and our sites that are hosted with ourinternet. Thank you again and I wish you continue the great work you have been doing. Alex

Hello, this email is directed twords anyone that is in charge of VE. VE has shown great intelligence in his field. I had no idea what I was doing and VE made it so easy for me. If it weren't for VE I would most likely of became so frustrated that I would have left your company. VE shows a great amount of patients and acts extremely professional.

This hosting company has offered me a great platform for my projects and I have to thank to the professional staff that is online 24/7 and helped me every time I had a problem. Special thanks to BL that saved me from a lot of trouble when I thought everything was lost. You realy are a powerful and reliable company that I will continue using as a reseller.

I just want to say Thanks! to you and all of your customer service. I am your customer since long time but I have never seen anybody delaying in closing their ticket. Today it was very important issue for me and I thank BL for going out of the way and helping me There has never been a time when we have had questions or issues arise that we haven't had an answer back within the hour. The only reason ourinternet is appreciated because they can even handle a customer like me who doesn't have much knowledge but still doing because of their support.

I found myself in a bit of pitch when I went to update a site and the system would not allow me to overwrite the old files. The site went down, which was a big problem because it was for a high profile client that receives lots of web traffic and they depend on the site to be up and running. In a panic I decided to use OI's internet chat feature and was connected with a tech by the name of BL. He was able to get the site up and running as well as make some server adjustments to PHP and Apachee. The bottom line was the site got updated and was down for a minimal amount of time all because of BL and OI's great support and resources. Ben Bonora

I have never had such a good experience with online customer support. If you ever want top notch, 100%, Grade A online support contact Jason, he is simply the best! I give ourinternet.us an A++.

Perfect and fast support on live help. Thank you BL great job on help

I would like to take a moment to express my extreme satisfaction with the OurInternet.us team. I had a challenging client situation and they stepped right up to the plate, going waaaaay above and beyond what most companies would, to ensure that we would both prove successful. My favorite part of ourinternet.us is when I call I talk to a person, not a machine. These people are in Florida, not some far off country. Thank you for all you've helped me with. I look forward to continuing to build our relationship.

As a reseller, I am very thankful to the great staff of OurInternet, my business is growing up with them and they are able to support me in a fantastic way. and the great thing is that they have 24/7 support and their servers always are up to date.

I have had my reseller hosting and my own hosting at a few other places before and never felt like I was a valued customer. Since moving to OurInternet several months ago, I have been extremely pleased with the hosting features, the price and most importantly the service. I actually get intelligent, helpful responses to my tickets and questions now! Thanks much, keep up the good work.