Importing Knowledge Bases
You can import knowledge bases that have been previously backed up or created on other Parallels H-Sphere systems. An imported knowledge base is automatically added to Parallels H-Sphere.
To import a knowledge base:
- In your Tech Support Admin account control panel, select KnowledgeBase Admin from the Support Center menu;
- Click the Browse button next to Import Knowledge Base:
- Select the database file, then click Upload.