Supporting Reseller End Users

Support Center allows main admin to provide Reseller End User Support and to bill reseller per total customer count, per ticket and with custom pricing per reseller.

To allow Reseller Client Support, log into your Admin Control Panel and go to Settings menu - > Reseller Client Support

Click Offer End User Client Support To Resellers ON.

To be able to charge reseller for supporting his users, choose Pricing Structure from the drop-down box: Per ticket or Per customer and set Default price per unit. Click Save.

Custom Reseller Support Prices can be set for some specific reseller:

Choose reseller from the drop-down box, set unit of measure and enter price. Click Save.