Task System allows main admin to run more effective Client Support by assigning tasks to support technicians, determining Due Dates and adding notes to it. It helps to keep track of the supoprt process.
To create a new task, go to Tasks menu -> Make New Task
Choose the task assignee from the drop-down box, set Due Date, task title and details and click Create Task.
To view assigned tasks, go to Tasks menu -> My Assigned Tasks.
To administer tasks, go to Tasks menu -> Task Administration:
To see the task details, click the task name. On the Task Info page, you can change Due Date and add a note.