Billing Balance

The Billing Balance feature enables you to keep track of users' balances. You can customize your search by the following criteria:

• Plan: the plan under which the accounts were created.
• Payment Type: the type of payment for the services provided.
• Balance:
  • Debt: defines users with debt.
    Important: Parallels H-Sphere regards debt as negative balance exceeding credit limit.
  • Deposit: defines users with positive balance.
• >Value: the balance threshold. For example, if you select Debt and set >Value to $10, the search will retrieve only the accounts with the debt of $10 or more.
• Days in Debt: days in debt that exceeds the credit limit. If you enter 7, the search will retrieve only accounts with the debt that appeared 7 or more days ago.
• Entries Per Page: set the number of matching accounts to be listed at a time on the Search Results page.

The results of the search are organized as follows:

• Username: the user's login. Click it to view user's Contact Info.
• Account Id: the system ID of the account. Click it to view the account properties.
• Plan: the plan this account was created under.
• B.Period: the frequency of payments for hosting services of this account.
• Days in Debt: days in debt over the credit limit. If you enter 7,, the search would only show the accounts with the debt that appeared 7 or more days ago. The empty cell means that the debt hasn't reached the Credit Limit yet.
• Type: the type of payment.
• Balance: positive balance shows how much the user has paid in advance (usually when paying by check or canceling some resources). Negative balance shows how much the user owes you and is displayed in brackets, e.g. ($104).
• Suspended: the day and the time when this accountr was suspended. All account settings are saved, but the access to these accounts is disabled. 'Active' means the account is not suspended. More on suspending and resuming accounts

You can sort search results by clicking underlined column captions.

The Export link enables you to save the chart data in *csv format that is supported by numerous spreadsheet and database programs. Commas are used as delimiter separators.