Dedicated hosting is usually accompanied by a range of managed services, such as system administration, firewalls, backups, remote reboots etc. Parallels H-Sphere facilitates providing some of such services. The backup scheduling manager receives backup requests from client control panels and is ready to display them to you in a convenient manner. Attending to other user requests, such as remote reboots, adding extra IPs and server upgrades, is assisted by the trouble ticket system.
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