Fees Collected From Customers
In Parallels H-Sphere customers can be charged:
- plan fees
- custom debit fees (separate document)
- custom job fees (separate document)
Plan Fees
Plan fees are the fees for user account services provided with its hosting plan. Plan fees, except for domain registration fee are charged for resources acquired beyond free units and are calculated based on prices set for the actual billing period. If a price or free units in the formulas below aren't set for the actual billing period, corresponding base price or free units are then used instead. Fees calculated on base prices are discounted.
- Setup fee: single time fee charged at the moment a unit of specific resource is acquired over free units.
= Setup price for this specific resource - Recurrent fee for billing period resources: service fee for resource maintenance during the whole billing period; charged in advance the moment it is acquired and since then at the beginning of each billing period.
= Monthly price for the resource x units over free (for quotas) x days left to the end of the billing period / billing period duration in days
* if the base price is used, the fee is multiplied by billing period duration in months - Recurrent fee for monthly resources: fee for each GB of traffic or MB of disk space reserved over free units; charged inprorated for the whole billing month in advance at the moment of purchase and since then at the beginning of each billing month.
= Monthly price for a monthly resource x units over Free / billing period duration in months
* if the base price is used, it's not divided by billing period duration in months - Usage fee: fee for each excessive GB of traffic or MB of disk space consumed over the user reserved limit; charged at the end of each billing month
= Extra price for a monthly resource x units over the user reserved limit / billing period duration in months
* if the base price is used, it's not divided by billing period duration in months - Domain registration fee: single time setup fee charged at the moment of OpenSRS or Enom domain registration / renewal performed through Parallels H-Sphere CP
= Custom price for the term the domain is registered / renewed for
* if a custom price isn't set for a certain term, the fee equals then the default price set for a corresponding term.